Privacy Policy

Overview

Axis DetailOS collects and uses information to provide mobile detailing chat requests, booking coordination, customer care, service updates, appointment reminders, and support.

Information we collect

We may collect your name, email address, phone number, service request details, vehicle details, service location, message consent records, chat communications, and support communications. If captured by our website, chat widget, or hosting providers, we may also receive IP address, user-agent, timestamp, and related technical records.

How we use information

We use information to respond to service requests, coordinate booking, provide customer care, send service updates, send appointment reminders, manage support, maintain consent records, prevent misuse, and operate the Axis DetailOS service.

SMS privacy

Mobile information, text messaging opt-in data, and consent records will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

This includes mobile phone numbers, SMS opt-in status, SMS consent records, and SMS consent source information. Axis DetailOS does not share, sell, rent, transfer, or disclose this SMS data to third parties, affiliates, lead generators, or other organizations for their marketing or promotional use.

If you opt in to the Axis DetailOS SMS Program, we may use your phone number to send booking updates, appointment reminders, service updates, and customer-care messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not required to purchase services.

Service providers

We may use service providers to host the website, process chat requests, deliver communications, maintain business records, or operate the service. Service providers may process information only as needed to operate and support Axis DetailOS, may not use SMS opt-in data for their own purposes, and may not use SMS opt-in data for marketing or promotional purposes.

Your choices

You may request support or ask questions about your information by contacting us. To stop receiving SMS messages from Axis DetailOS, reply STOP to any text message.

Contact

Axis DetailOS
1895 E. Rodeo Walk Dr., Suite B200
Holladay, UT 84117

Email: support@axisdetailos.com
Phone: (801) 971-0005